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We believe businesses have a duty to contribute to society and the communities they serve. Find out more about how being a responsible business impacts everything we do.

What does it mean to be a responsible business?

At National Grid we’re committed to being a responsible business in everything we do. It’s enshrined in our purpose – to Bring Energy to Life.

We do this by delivering the electricity and gas that our customers and communities rely on. We will always do this reliably, safely, and in a fair and affordable way for all.

Since earlier this year, we have been putting our values into action with our response to the coronavirus pandemic, caring for our people and the communities we serve.

At the same time, we are moving forward with our broader programmes for responsible business. We have published our Responsible Business Charter, setting out what responsibility means for us and our commitments and ambitions over the coming years. Whether it's making sure young people today become the problem solvers of tomorrow, or tackling climate change by reducing our own emissions and helping our customers use energy more efficiently, we will take action.

Responsible business is how we do business. We’ll be reporting on our progress on these commitments and ambitions in our new annual Responsible Business Report from 2021 onwards.

Download our Responsible Business Charter 2020 

To further our responsible business ambition, we are joining the B Team, a movement of global business leaders driving better ways of doing business for the wellbeing of people and the planet. The B Team principles of sustainability, equality and accountability will inform our actions and we will share our approach with others.

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What responsibility means to us

We're making bold commitments to change the way we work to help curb harmful emissions and protect our planet.

Watch our video
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Our vision

Our vision is to be at the heart of a clean, fair and affordable energy future.

See more about our purpose and vision

Our values

Responsibility at National Grid means applying our values to everything we do, every day by:

  • doing the right thing
  • finding a better way
  • making it happen.

It’s what society expects us to do so, and we know we can make a positive impact by acting as a responsible business.

Putting our values into action

John Pettigrew Business needs to stand for something more than simply profitability. Now, more than ever, we have a responsibility to demonstrate our contribution to society more broadly. At National Grid we’re committed to being a responsible business in everything we do. It’s enshrined in our purpose – to Bring Energy to Life.

John Pettigrew, Chief Executive, National Grid

Our contribution to UN Sustainable Development Goals

We support the United Nations Sustainable Development Goals (SDGs), which are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity.

Five focus areas where we can make an impact

We have identified the five areas where we can really make a difference by ensuring responsibility is woven through everything we do.

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The environment

Enabling a fair and affordable transition to a clean energy economy, and reducing our own emissions.

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Our communities

Going the extra mile to deliver positive impact in the communities we serve.

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Our people

Working to ensure all our people are treated fairly and given the opportunity to thrive at work


Contributing to the economies of the countries where we operate our businesses, partnering with others.


Committed to the highest standard of corporate governance and making sure the principles of responsibility guide us in everything we do.

About us

Find out more about what we do, our businesses and our vision and values.

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Get insights into the energy industry, its people, projects and progress towards net zero.

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