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  • Gas Transmission Connections

  • Shipper Pages

  • These pages have been constructed to assist existing users or new customers wishing to become a gas Shipper.

    The User Admissions Process is managed by xoserve and users should contact them in the first instance. The Gas Customer Team provide support to Shippers throughout this process and with all activities throughout the lifecycle of a Shipper. We do not replace any points of contact that you may already have within National Grid, but we are here to offer support if you are unsure who to contact or if you are unable to resolve any ongoing queries within our organisation.

    The Gas Customer Team are also responsible for the development of new or amendments to various agreements including Interconnector and Ancillary Agreements and the processes associated with these.

    We appoint Customer Account Managers to all our customers.  Your Customer Account Manager will work with you as and when required.

    If you are unsure who your Customer Account Manager is please do not hesitate to "Contact Us".

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      Title:  Xoserve
      Sub Title:
      Text:  
      For Shipper/Trader User registration, User changes and market exit.  Xoserve also manage Energy Balancing, security and Supply Point Administration (SPA).
       
      Link to URL:   Link to Xoserve
      For Shipper/Trader User registration, User changes and market exit. Xoserve also manage Energy Balancing, security and Supply Point Administration (SPA).

      Link to Xoserve
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      Title:  Capacity
      Sub Title:
      Text:  
      All users of the NTS must, under the Uniform Network Code, book capacity before they can put gas in to or take gas out of the system.
       
      Link to URL:   More information
      All users of the NTS must, under the Uniform Network Code, book capacity before they can put gas in to or take gas out of the system.

      More information
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      Title:  Interconnectors
      Sub Title:
      Text:  
      Use this link for details on how to procede if you want to ship gas at an interconnector. 
       
      Link to URL:   More information
      Use this link for details on how to procede if you want to ship gas at an interconnector.

      More information
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      Title:  Shipper Welcome Forum
      Sub Title:
      Text:  
      This area is designed for new shippers and shippers that have been trading for less than a year.
       
      Link to URL:   More information
      This area is designed for new shippers and shippers that have been trading for less than a year.

      More information
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      Title:  Briefing Notes & Guidance
      Sub Title:
      Text:  
      Use this link to access briefing notes.
       
      Link to URL:   More information
      Use this link to access briefing notes.

      More information
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      Title:  Contact Us
      Sub Title:
      Text:  
      Link to email
       
      Link to URL:   Contact Us
      Link to email

      Contact Us
  • Gas Distribution Connections Glossary of terms Contact Transmission Customer Commitment - Capacity