• Please note: The current waiting time for a gas connection is approximately 8 – 10 weeks from the date we receive payment and acceptance. National Grid will always try to offer the earliest plan data available. If Traffic Management or other restrictions apply in your area this may increase waiting times.

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  • Meter box large image

    Meter box parts and repairs

    If you need replacement parts for the meter box that protects your gas meter, we can supply these replacement parts and also repair it for you. We only provide these replacement parts for domestic sized meter boxes – this is the typical size of gas meter installed in most homes.
  • Information you’ll need:

    • Full address of the property where the meter box or meter box parts are needed.
    • Property owner's full name and telephone number.