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  • Connection to National Electricity Transmission System (NETS): contacts for industry only

  • These industry contacts relate to enquires about connections to National Electricity Transmission System (NETS) which is:

    ·  275kV and above system in England in Wales  

    ·  132kV and above system in Scotland 

     If you have an electricity enquiry for the following please contact your local Distribution Network Operator.   

      •  a domestic property   
      •  a small/medium industrial property   
      •  development of Power Station of less than 150MW in England & Wales   
      •  development of Power Station of less than 10MW in Scotland  


     If you have a gas based enquiry then please see the gas section of the National Grid website here.  

     Electricity Transmission Enquiry  

     If you have a general query or are unsure who to contact then you can submit a query to or ring the Customer Service team phone on +44 (0)1926 654634, available between 8am - 5pm, Monday to Friday. 

     If you have a query relating to the following please contract the relevant Team Leader or your Customer Account Manager you can find their details on the relevant team page.  

    •  to submitting an application to connect to the NETS   
    •  to discuss an existing application or connection to the NETS  
    •  security options available to you or the level of securities that you have been allocated  


     Area of Responsibility  



    England and Wales Connections Team  

    • New connections to the NETS at 400kV or 275kV  
    • Modifications to an existing connection agreement  
    • All enquiries relating to existing or proposed new and exisiting generation connections in E & W
    • All enquiries relating to existing or proposed Interconnectors from Great Britain to other countries.  


     James Abrahams

    Scotland Connections Team  

    •  New connections to the NETS and the distribution system onshore in Scotland and the Western Isles   
    •  Modifications to existing connections agreements   
    •  Any related liaison with Scottish transmission owners and Scottish regional energy bodies  


    James Kerr


    Compliance and Support Team  

    • All customer compliance queries in relation to the Grid Code and Bilateral Agreements for new and existing connections  
    • All customer queries regarding industry products and reports relating to new and existing Bilateral Agreements. 


    Richard Lavender 



     You have told us that it needs to be easier for you to get in touch with us. So, if you’re not sure who to speak to – or if you can’t reach your usual contact – we’ll make sure you know how you can contact us.   

     Any of our people will help you with any questions you have.  

     You can also send a general feedback or ask a question using our comment form.