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    • Safety and emergencies

      Gas emergency

      If you smell gas then call free on

      0800 111 999
      • Open doors and windows
      • Turn off gas at meter (unless the meter is in a cellar or basement)
      • Don't use electric switches or naked flames

      All calls to the National Gas Emergency Service and National Enquiry lines may be recorded and monitored.

      More on gas safety.

      For general gas enquiries call
      0845 835 1111  
      *This call will cost 7 per minute plus your phone company’s access charge  

      Electricity emergency

      For electricity emergencies call

      0800 40 40 90

      Power cuts

      If you have an electricity power cut or local cable emergency, you need to contact your local network operator

      View the map of distribution areas

      To report a power cut wherever you are in the UK call free on


      Dial before you dig 

      If you are planning or intending to work near our pipelines, overhead lines and cables then please get in touch by calling

      0800 688 588
      or through our online service
      or for more information please click here

    • Connecting
      News, debate and analysis on the energy industry
      Through in-depth features, blogs and other articles, 'Connecting' encourages conversation and debate. Some of our stories are listed below... many more can be found on
    • Ensuring future electricity network’s operability
      By combining knowledge and experience with detailed system analysis, it is possible to predict the future, across multiple scenarios.
    • Pipeline to the future
      Storage Development Manager Richard Holdgate explains how National Grid’s pioneering work on Carbon Capture and Storage technology could potentially unlock a £10 billion industry for the UK.
    • The business case
      At National Grid, we invest around £10m each year in UK communities through our charitable giving programmes. So it’s essential we manage our funding with the same rigour and accuracy as any other spending.