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How we report

We have voluntarily reported our company-wide non-financial performance since 2001 when we published our first online 'Operating Responsibly' report, making this our sixteenth on-line report. To help us meet the needs of our various stakeholders, we have established processes and internal procedures to make sure the information we report is fair, balanced, accurate and relevant to our business.

As well as this website, we report our non-financial performance in our Annual Report and Accounts and through other reporting initiatives, such as:

  • Ethisphere’s World’s Most Ethical Company and the Business in the Community CR index
  • The CDP carbon and water disclosure projects
  • The United Nations Global Compact (UNGC) Communication on Progress