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  • Case studies

    • Brendon’s career with National Grid started in Hinckley at the end of a sentence served in HMP Hewell, Redditch. Four promotions later he became a Customer Interface Officer.

      Quickly integrating into the local management team he is involved with all aspects of customer engagement, introducing new strategies and developing relationships with the contract partner. Having made a strong start to this latest role and with a mentor helping to further develop his leadership skills and his willingness to learn he is destined for further responsibility.

      Colin joined National Grid having completed his GNO level 1 training during the latter months of his sentence in Glen Parva Young Offenders Institution in Leicester.

      He quickly established himself as a very keen and able addition to the workforce and his mentor reported, “He demonstrated the correct attitude to work and showed flexibility, determination and commitment beyond his years.” Within three years of joining the company he progressed to Craftsman Team Leader and his mentor states, “Since joining my team he has been a pleasure to work with and a credit to himself.”

    • Participants said:

      “All we need is hope that when we get out that someone needs us. I grabbed the chance with both hands and have never looked back.”
      “It means I’ve got stability, I’m looking for a career and the chance to change my ways.”
      “I made one mistake and this opportunity is priceless it changed my life. I’m now a team leader, I’m a boss! What a result!”
    • Contact us at:


      Young Offender Programme
      National Grid
      Grand Buildings
      1-3 Strand
      London WC2N 5EH

      Project Coordinator
      +44(0)207 004 3491
      Melanie Rowing-Parker