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  • Policy Metering Exchange Programme

  • Thank you for submitting your information. We will contact you shortly.

    Changing your gas meter will not affect or change the agreement you have with your existing gas supplier.
    Please see our  frequently asked questions  for more information.

  • Title (please choose one option)*  
    If 'Other' please enter your title here  
    Your Surname*  
    House/Flat number or name*  
    Street Name (Address line 1)*  
    Address line 2  
    Daytime Telephone Number*  
    Evening Telephone Number*  
    E-mail address (we will send confirmation of your appointment here)* Required or is not a valid email address  
    Re-enter your email address*  
     Appointment Details
    Please note that access to your property is required to complete this work, even if your gas meter is located outside.
    Job Number (found at the top of your original letter)  
    Was the address on the Policy Meter letter correct?  
    Has your meter recently been changed e.g. less than 3 months ago?  
    Original Appointment Date*     [None] Select a Date Delete the Date
    Orginal Appoinment Time* Required  

    Please choose a new appointment date that fulfils the following criteria:

    • Mondays to Fridays only
    • At least 15 working days (3 weeks) from today’s date
    • Not a Bank Holiday
    • Not more than a year from today’s date.
    Appointment date of your choice?*
    (Day, Month, Year)  
       [None] Select a Date Delete the Date
    Would you like an AM, PM or Anytime appointment?*  

    Please note that your appointment is subject to change on the day. If there is an emergency to attend to our engineers will be required to re-prioritise their workload at short notice. In the unlikely event that we need to rearrange your appointment we will endeavour to contact you about this.

    Please also note that you need to be available for the whole appointment time.

    Specific Access Instructions

    Are there any additional instructions that will help our engineer gain entry to your property,
    e.g. Please knock loudly; Beware of dog; Entry via garage; etc?





    Submit Form

    Thank you for taking the time to complete this form and enabling our Gas Meter Exchange team to carry out this work.

    Check this box to say you have read and agree to the Terms and Conditions