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  • Had a Power Cut? Call 105

    • Lots of people aren't aware that they should contact their local electricity network operator if they have a power cut and often end up calling the electricity supplier they pay their bills to by mistake.

      To avoid this the electricity network operators have introduced 105. An easy-to-remember number you can call that will put you through to the your correct local network operator who will be able to help.

      To find out more information about 105 please visit

  • Your chosen electricity provider sells you energy but it's your local distribution network operator (DNO) who maintains the power lines that connect your home or business to our network.

    If you wish to contact your DNO directly in the event of a power cut you can click the above link.

  • During times of severe weather in the UK, please visit the Energy Networks Association web site for detailed advice.
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