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  • Safety and emergencies

  • Whether dealing with a gas escape, driving to work, operating equipment or machinery, working at a desk or using a laptop from home, National Grid's employees and contractors are encouraged to always think 'safety first'.
  • Smell Gas? To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call the National Gas Emergency Service 24 hours a day on 0800 111 999 (calls are recorded and may be monitored).
    More on gas emergencies.
  • Emergencies and incidents

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      Title:  Gas emergency?
      Sub Title:
      Text:  
      What happens when you dial the National Gas Emergency number?
       
      Link to URL:   Find out more
      What happens when you dial the National Gas Emergency number?

      Find out more
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      Title:  Power cut?
      Sub Title:
      Text:  
      Who to contact and what to do when you have no electricity
       
      Link to URL:   Find out more
      Who to contact and what to do when you have no electricity

      Find out more
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      Title:  Incidents
      Sub Title:
      Text:  
      How we deal with emergencies that affect a whole locality or neighbourhood
       
      Link to URL:   Find out more
      How we deal with emergencies that affect a whole locality or neighbourhood

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      Title:  Pylon emergency?
      Sub Title:
      Text:  
      What to do if you see a hazard involving any of our electricity transmission equipment
       
      Link to URL:   Find out more
      What to do if you see a hazard involving any of our electricity transmission equipment

      Find out more

  • Safety guidance

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      Title:  Work safely
      Sub Title:
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      If your work takes you close to our assets you'll find all the guidance you need here
       
      Link to URL:   Find out more
      If your work takes you close to our assets you'll find all the guidance you need here

      Find out more
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      Title:  Personal safety
      Sub Title:
      Text:  
      Guidelines and information around domestic gas safety and emergencies and safety near overhead power lines
       
      Link to URL:   Find out more
      Guidelines and information around domestic gas safety and emergencies and safety near overhead power lines

      Find out more
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      Title:  Landowners and occupiers
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      Guidelines for work and leisure near our overhead lines and pipelines
       
      Link to URL:   Find out more
      Guidelines for work and leisure near our overhead lines and pipelines

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      Title:  Dial before you dig
      Sub Title: Plant protection
      Text:  
      If you are planning works anywhere in Great Britain this information is for you
       
      Link to URL:   More information
      If you are planning works anywhere in Great Britain this information is for you

      More information