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  • Contact information

  • FOR GENERAL ENQUIRIES please see our contacts section.

    *0845 numbers will cost 7 per minute plus your phone company’s access charge. 

    All UIP / IGT activities

    Main number 0845 3666 758

    Quotation & Land Enquiries: Option 2

    Acceptance & Fast track: Option 2

    Design Approval (including mains location enquiries): Option 3

    Certification: Option 4

    Completion (including billing): Option 4

    Fax Server Number for all correspondence:
    +44 (0)845 0700868

    Contract, Consultation or Competitive Quotation queries
    Box.Commercialcontr@nationalgrid.com

    Email all Other Correspondence:
    networkdesign@nationalgrid.com

    Accuracy Challenge Scheme

    Telephone Number: Option 2
    Fax Server Number: +44 (0)845 0700868
    E mail: networkdesign@nationalgrid.com

    Correspondence for all the above activities should be addressed to:
    Network Strategy Connections, Block 4 Area 6
    National Grid
    Brick Kiln Street
    Hinckley
    Leicestershire
    LE10 0NA

    Should you experience difficulties resolving any issues relating to the above activities and wish to escalate please contact: Claire  Davies (Connections Design Specialist) or Neil Sorrell (Connections Design Specialist)
    +44 (0)845 3666 758

    Meter Appraisals

    GT1 & 2 Team: Gas Service Pipe Capacity Checks
    Telephone Number: +44 (0)8453 666755 (Option 2)

    E-mail: networkstrategy.gt1andgt2@nationalgrid.com

    All correspondence should be addressed to:
    National Grid
    Resource Management Block 4, Area 5
    GT1 Section
    Brick Kiln Street
    Hinckley
    Leicestershire
    LE10 0NA


    Safe Control of Operations


    National Grid Network Controller (AE/CP application process & SCO control)

    Network Controller, Block 4 Area 7
    National Grid
    Brick Kiln Street
    Hinckley
    Leicestershire
    LE10 0NA

    Other Useful Contacts

    •Meter Point Reference Number (MPRN) adhesive labels (B965) and Emergency Control Valve/Service Information labels (B608): 
     
    E mail: networkdesign@nationalgrid.com