• Getting your gas back on quickly

  • Smell Gas? To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call the National Gas Emergency Service 24 hours a day on 0800 111 999 (calls are recorded and may be monitored).
    More on gas emergencies.
    • What you can do to help:

      • If you have a landlord you will need to make them aware of our work
      • Keep in touch with your neighbours so you can share any updates
      Please give us your mobile number so we can keep you updated, and so that we can arrange access to your property. We will NOT pass your number on to anyone else and we will only use it for keeping you informed of our work.

      How you can contact us:

      Monday to Friday from 8am to 4:30pm - 0203 869 8911 or 0203 869 8912

      All other times - 0800 096 5678

      Email: mobs.backoffice@triio.co.uk

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      Title:  Power cut?
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      Who to contact and what to do when you have no electricity
       
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      Who to contact and what to do when you have no electricity

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      Title:  Incidents
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      How we deal with emergencies that affect a whole locality or neighbourhood
       
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      How we deal with emergencies that affect a whole locality or neighbourhood

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      Title:  Pylon emergency?
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      What to do if you see a hazard involving any of our electricity transmission equipment
       
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      What to do if you see a hazard involving any of our electricity transmission equipment

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      Title:  Personal safety
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      Guidelines and information around domestic gas safety and emergencies and safety near overhead power lines
       
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      Guidelines and information around domestic gas safety and emergencies and safety near overhead power lines

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