Our emergency engineers are dealing with reports of a loss of gas supply to the town of Oundle, Northamptonshire. The cause is being investigated at the moment.
Our engineers must visit every property and check that the gas supply has been turned off correctly and safely. Only switch your meter off yourself if you have been advised to do so by National Grid.
If you are not at the property when we call to turn off your supply, do not worry, we will come back at a later stage.
Please let us know if there are vulnerable customers who may need assistance, such as the elderly.
If you have any queries please call our enquiry number 0845 835 1111.
All engineers carry ID badges. Please check their ID before allowing anyone into your home.
We have also set up a customer base at: Glapthorn Room on the first floor (A lift is available) ‘The Hub’ Fletton House, Fletton Way, Glapthorn Road, Oundle, PE8 4JA.
We will keep people updated throughout the incident.